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Manager, Occupation Health and Wellness

Translink

Greater Vancouver, BC, Canada

Salary

$107,200 - $160,800

Employment Type

Regular Full-time

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Job Summary

Manages and participates in the development, implementation, and delivery of the occupational health and wellnessservices for the rail division, including claims management, recovery at work program, attendance support program, regulatory medical assessments, pre-employment screening, drug and alcohol biological monitoring, medical fitness for duty assessments, accommodations, psychological health and wellness, and other health and wellness programs. services and activities.

Job duties

    • Collaborates with the Director on strategies and plans for the rail division’s occupational health services to address business requirements and ensure compliance with regulatory requirements.
    • Develops and implements tactics, procedures and processes to support functional requirements and effectively deliver timely services.
    • Manages and executes end-to-end processes for management of all WSBC claims, from initial assessment to protests, appeals, investigations, and decisions on files of varied complexity. Includes provision of all required information and documentation in accordance with WSBC submission deadlines.
    • Manages and carries out the development, implementation and delivery of the recover at work program, collaborating with managers, supervisors, employees, union representatives, insurers, doctors and other medical specialists on the development of plans to support employees in returning to and/or recovering at work in accordance with policies and other requirements.
    • Manages and oversees the development, implementation and delivery of the attendance support program, ensuring that managers and supervisors are oriented and receive the necessary support and guidance to effectively support attendance in their respective areas.
    • Monitors attendance trends for the rail division, reviews and interprets related statistics, and makes recommendations.
    • Provides expertise and advice to business leaders on all aspects of the occupational support function, ensuring compliance with the relevant sections of the collective agreement, BCRTC’s health and safety policies, and regulations including: employment standards, human rights, and WorkSafe BC and Technical Safety BC. Oversees any audits and assessments to ensure program optimization and compliance.
    • Manages coordination of jobs demands analyses, medical assessments and pre-employment screening in accordance with regulatory and human resource requirements. Involves maintaining relationships with contracted doctors and assessment providers to confirm employee medical fitness for duty in an accurate and timely manner.
    • Oversees and coordinates implementation, within the rail division, of TransLink programs and initiatives such as those related to employee family assistance and wellness. Coordinates with business leaders, employees and program services providers as required.
    • Manages maintenance of all occupational health and attendance -related records, prepares reports on status of activities, and ensures all external reporting and submissions are in compliance with regulatory requirements.
    • Leads department analyses by utilizing related metrics and KPIs. Monitors injury and attendance trends for the rail division. Reviews and interprets related statistics and makes recommendations. Liaises with a wide range of external professionals, service providers, regulatory agencies, union representatives and other stakeholders to manage and carry out program services. Manages vendor contracts with service providers.
    • Performs research of best practice, trends and methods, and determines appropriate application to inform and keep current with BCRTC’s relevant programs, policies and initiatives. Manages reporting staff, including selection, development, coaching, performance management, and other people management practices.

What you bring

    • The requirements for this job are acquired through an undergraduate degree in a related discipline such as health care or disability management, plus six years of related experience in areas such as health care and disability management within a large, complex, and multi-disciplinary organization.
    • Advanced knowledge of the concepts, principles, practices, and techniques pertaining to occupational health, including WSBC claims management, return to work programs, and attendance management programs.
    • Advanced working knowledge of relevant regulations and internal policies and procedures. Advanced communication and interpersonal skills to coordinate occupational health activities and processes with managers, supervisors, employees, and a wide range of external professionals and service providers.
    • Solid experience and understanding of the implementation of Health and Safety system software. Solid analytical skills to assess and manage claims, and to prepare statistics on functional activities. Excellent prioritizing, organizing, and time management skills.
    • Advanced working knowledge of standard office software, including word processing, spreadsheets, presentations, web-based systems, research, and project management skills.

Employee Benefits

About the employer

How to Apply

For Service Providers:

1.Review the Opportunity:

  • Begin by discussing the career opportunity and the hiring employer with your candidate to ensure they are wellinformed.

2. Obtain Candidate Consent:

​* If the candidate expresses interest in applying for the position, please follow these steps:

  • Download the Candidate Consent Form (see link below)

  • Have the candidate read and fill in all the required fields, including the employer's name and job title.

  • Ensure the candidate signs the completed consent form to comply with PIPEDA regulations.

3. Submit the Referral:

  • Complete the Candidate Referral Form (see link below)

  • Upload the signed Consent Form and the candidate's resume to the Candidate Referral Form. Click Submit.

4. Follow Up

  • An Inclusive Workforce Specialist will be in contact for next steps.

For Self-Serve Candidates:

1. Provide Consent:

  • Download, read, and sign the Candidate Consent Form (see link below) to ensure compliance with the Federal Personal Information Protection & Electronic Documents Act (PIPEDA).

2. Submit the Self-Referral:

  • Upload the signed consent form and your resume to complete the Candidate Self-Referral Form.

3. Follow Up:

  • An Inclusive Workforce Specialist will contact you for next steps.

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