Multiple positions
Tour Guide 1
Company: BC Hydro
Location: Stave Falls Visitor Centre, Mission, BC, Canada
Hourly Rate: $22.23 - $25.15
Employment Type: Temporary, Casual (On Call Basis)
BC Hydro is seeking eight Tour Guides to provide an engaging visitor experience at the Stave Falls Visitor Centre. These casual temporary positions will begin on February 12, 2025, and end on October 17, 2025. Flexibility in scheduling is essential, with hours varying based on availability and visitor center needs.
Greet visitors as ambassadors of BC Hydro and provide information on self-guided and guided tours.
Conduct guided tours, explaining electricity generation, facility history, and current BC Hydro initiatives.
Respond to inquiries and assist visitors via phone or email, referring them to appropriate resources.
Utilize the Point of Sale (POS) system to process admissions and retail transactions, handling cash and daily reports.
Perform clerical duties such as filing, answering phones, checking safety equipment, and taking meeting minutes.
Tour Guide Leader - Stave Falls Visitor Centre 2025 season
Company: BC Hydro
Location: Mission, BC, Canada.
Employment Type: Temporary, Full-time
Salary: $52,700.00 - $57,800.00 annually
BC Hydro is seeking a Tour Guide Leader for the 2025 season to enhance the visitor experience at the Stave Falls Visitor Centre. This full-time temporary position is available from January 20, 2025, to October 24, 2025, and requires flexible availability, including weekends and holidays.
Act as the work leader for Tour Guides, providing direction, training, and scheduling.
Schedule and book tours, while addressing escalated customer service issues and inquiries.
Maintain knowledge of electrical systems and local attractions, serving as a resource for staff.
Support daily operations of the Visitor Centre, ensuring equipment and facilities are well-maintained.
Perform various administrative duties, including processing invoices and maintaining records.
Service Contracts Administrator
Company: BC Hydro
Location: Vancouver, BC, Canada, V6B 5R3
Salary: $ 58,100.00 - 63,800.00
Employment Type: Temporary, Full-time
BC Hydro is seeking a Service Contracts Administrator to support a sustainable future in a diverse and inclusive work environment. This full-time temporary position (until March 2026) offers a hybrid work model.
Develop and manage service level agreements and contracts.
Monitor contract performance and oversee billing processes.
Provide administrative support, including document preparation and data management.
Interface with internal and external parties to define service requirements.
Accounts Payable Service Centre Specialist
Company: BC Hydro
Location: Edmonds Street, Burnaby, BC, Canada
Salary: $ 64,100.00 - 69,200.00
Employment Type: Permanent, Full-time
The Accounts Payable Service Centre Specialist at BC Hydro will address and resolve issues related to supplier payments, invoicing, and payment delays. This role involves troubleshooting payment and process inquiries, guiding internal teams and suppliers, responding to supplier complaints, and assisting with accounts payable processes, such as invoice cancellations and vendor setups. The specialist will also support process improvements by identifying recurring issues, suggesting solutions, and assisting with system training and development.
Records & Document Administrator - FTT (1 year)
Company: BC Hydro
Location: Vancouver, BC, Canada
Salary: $ 58,100.00 - 63,800.00
Employment Type: Temporary, Full-time
BC Hydro is seeking a full-time, temporary Records & Document Administrator for a 1-year term based in Vancouver, BC. The role focuses on managing and supporting document systems, providing guidance on the Freedom of Information and Protection of Privacy Act, and maintaining BC Hydro’s electronic and physical document repositories. Key tasks include troubleshooting document management systems, training staff, ensuring document security, and performing quality control. Candidates should have high school graduation, two years of experience in records management or similar roles, and strong customer service skills.
Customer Service Accounts Rep 7
Company: BC Hydro
Locations: Vancouver, BC, Canada & Vernon, BC, Canada
Salary: $ 29.69 - 32.60
Employment Type: Casual (on call basis)
The Customer Service Accounts Representatives at BC Hydro are responsible for addressing customer inquiries across multiple channels, handling credit and collections tasks (e.g., negotiating payment arrangements and processing credit documentation), and managing transactions accurately. They coordinate meter disconnections and reconnections for non-payment, work with collection agencies, and ensure customer service practices are up-to-date. Representatives may also support other team functions and participate in customer service pilot programs.
The Customer Service Accounts Representatives at BC Hydro are responsible for addressing customer inquiries across multiple channels, handling credit and collections tasks (e.g., negotiating payment arrangements and processing credit documentation), and managing transactions accurately. They coordinate meter disconnections and reconnections for non-payment, work with collection agencies, and ensure customer service practices are up-to-date. Representatives may also support other team functions and participate in customer service pilot programs.
How to Apply
For Service Providers:
1.Review the Opportunity:
-
Begin by discussing the career opportunity and the hiring employer with your candidate to ensure they are wellinformed.
2. Obtain Candidate Consent:
* If the candidate expresses interest in applying for the position, please follow these steps:
-
Download the Candidate Consent Form (see link below)
-
Have the candidate read and fill in all the required fields, including the employer's name and job title.
-
Ensure the candidate signs the completed consent form to comply with PIPEDA regulations.
3. Submit the Referral:
-
Complete the Candidate Referral Form (see link below)
-
Upload the signed Consent Form and the candidate's resume to the Candidate Referral Form. Click Submit.
4. Follow Up
-
An Inclusive Workforce Specialist will be in contact for next steps.
For Self-Serve Candidates:
1. Provide Consent:
-
Download, read, and sign the Candidate Consent Form (see link below) to ensure compliance with the Federal Personal Information Protection & Electronic Documents Act (PIPEDA).
2. Submit the Self-Referral:
-
Upload the signed consent form and your resume to complete the Candidate Self-Referral Form.
3. Follow Up:
-
An Inclusive Workforce Specialist will contact you for next steps.